Frequently ask Questions

Your medical record is a confidential documentIt is the
po
licy of this practice to maintain security of personal health
information at all times and to ensure that this information is
only available to the doctor
.

Thdoctor can provide you with a summary of your medical
records on request
.

Suggestion forms are providedWe value your feedback.
Please place them in box on reception desk.

If you have a problem with any aspect of our practice,
doctors or staffwe would like to hear about itPlease feel
free to talk to your doctor or receptionist
You may prefer to
wri
te to usWe take your concernssuggestions and
complain
ts seriously.

Howeverif you wish to take the mattefurther and feel that
you need to discuss the matter outside of the practice an
option is to contac
t:

Health & Disability Services Complaint Office
GPO Box 861
Perth WA 6001
Telephone: 1800813583

 

Fees and billing arrangements

Payment can be made by cash, credit card or EFTPOS if you bring your EFTPOS card with you at the time of payment, we will put the medicare rebate into your account that day.

You can pay straight after the consultation or take an account. A $20 account fee is added after 7 days

A list of our fees are as follows:

 FEESMEDICARE REBATE
Specific$85$37
Extended$150$72
Comprehensive$220$103

The fee Level is dependent on length and complexity of the consultation.

Extra services such us pregnancy or urine testing or sutures will incur an extra, separate cost to the consult fee.

This practice provides 24 hour care. Please phone 9756 8999 all hours.

Evening consultations available by appointment

24 hour emergency service

This practice provides 24 hour care. Please phone 9756 8999

Medical certificates are available and can be requested at the time of consultation with your doctor.

You are responsible for following up your test results with an appointment with the doctor. Please ring 9756 8999 to make an appointment.

We do not call you with your results. This is to ensure that your results are given to you accurately and with an explanation.

This practice uses a recall system to provide care for its patients. This assists in ensuring that important health checks are not forgotten and are performed on time. You will be reminded when it is time to visit your doctor for a check up or follow up.